Why should every business focus on WhatsApp API solutions?

It is not necessary to follow the latest technologies in business, but it is necessary to follow the latest technologies in which customers engage.

• WhatsApp has 2 billion active users worldwide.
• WhatsApp is ranked as the most used mobile messenger app in the world.
• More than 100 billion messages are sent each day on WhatsApp.
• The average WhatsApp user on Android spends 33.5 minutes per day on the app.

WhatsApp is the next internet, and WhatsApp API Solutions is the next website. How a business maintains its website for its brand is important, but keeping it on WhatsApp is more important than the website.

I have been working on the WhatsApp API (Cloud API) solution since its release. it has been 2 years. Nowadays, this engagement is significant because customers can easily reach the business in their favorite messaging app.

I have developed multiple WhatsApp API solutions and automated WhatsApp chats(Bots). Based on my experience and knowledge, I’m writing this short blog. I hope it can help your business to grow and reach your target customers.

When it comes to WhatsApp, it’s not only providing Apps but also providing some additional solutions that can be used by the business to develop an application and unimaginably interact with customers.

Using WhatsApp App, Business owners only can chat with one customer at a time. but using the WhatsApp API solution, a single WhatsApp number can respond to a million customers at a time. moreover, we can handle this solution for delivery, selling products, customer surveys, customer support, customer inquiries, etc.

You might ask, Doing the business in the customers-engaged platform is a great idea! but how to do the above stuff like handling delivery, selling products, customer surveys, customer support, and customer inquiries in the WhatsApp chat? will it have an option to do it? will it be a good user experience for the customers?

The answer is Yes, WhatsApp provides these features in a very user-experienced way. see the below example. in this example, the customer is chatting with a Business called CS Mutual to insert their Loan details like Loan Amount, Loan Term, and installment Frequency, see how WhatsApp Solutions handles it efficiently the important thing is this is Automated(Bot), so Business no need to allocate any employees to handle this, this can be handle by the WhatsApp, and this entry can get it into a Website or mobile App, as per your requirements.

So, Your customer can easily interact with your Business (Customer Accessibility) and It can replace Customer support. (Cost Effective)

Let’s consider another example of a Restaurant Reservation System, in the below use case, a customer is doing a Reservation in a Restaurant.

The restaurant doesn’t need to keep any employees to respond to the customer’s reservation. Once the reservation is completed, we can show these reservation details on the Website’s Admin page or Apps as per the Business Requirement

Saving time means saving money.

Now, tell me, are you still considering and taking the time to give this opportunity to your competitors? Will you settle for second place, or will you strive to be the first? Take down our email and reach out to us; we are ready to help your business develop solutions on WhatsApp

Open your email and start composing.– developer@nothingApps.com

Thanks

Prasath S – prasath@nothingApps.com

https://www.linkedin.com/pulse/why-should-every-business-focus-whatsapp-api-prasath-sivanathan-vl8cc