Why Do Hotels Use Order in Whats for WhatsApp Food Ordering?

I checked into my hotel at 8:30 PM, exhausted after a long day. The check-in was supposed to be at 2 PM, and all I wanted was to order food to my room and get some rest.

I noticed a QR code on the menu and thought this would be easy. But here’s what happened.

The Problem with Traditional QR Code Orders I scanned the QR code and sent a simple “Hello/Hi.” Immediately, an automatic reply came with a menu card, where each item had a number. I had to reply with numbers to place my order.

I selected my items, sent the numbers… and waited.

• No confirmation message
• No order received notification
• No updates at all

I waited 10 minutes, 30 minutes… almost an hour. In the end, I had no choice but to go down to the food deck myself to collect my meal.

This is exactly why traditional QR code or manual WhatsApp orders often fail to provide a smooth guest experience.

How Order in Whats Fixes This

Order in Whats is a WhatsApp food ordering system that makes ordering fast, simple, and reliable for hotels and restaurants.

Here’s how it improves the experience:

1. Direct WhatsApp Menu Catalog
   Guests receive a fully interactive menu inside WhatsApp, allowing them to select items directly, without sending numbers or confusing messages.
2. Automatic Kitchen Receipts
   Orders are automatically sent to the kitchen, either on a screen or via printer. This ensures no orders are missed, and kitchen staff can focus on preparing food instead of checking WhatsApp messages.
3. Instant Confirmation & Updates
   Guests receive real-time updates when the order is received, being prepared, and ready. No more waiting or confusion.

Why Order in Whats Works Better Than Traditional Systems

After a long day, guests don’t want complicated ordering steps. They want food, fast and easy.

With Order in Whats:

• Customers order through WhatsApp, a familiar platform
• Restaurants handle more orders efficiently, even during busy hours
• Hotels can improve guest satisfaction and reduce complaints
• No need for separate mobile apps or confusing menus

It’s the perfect WhatsApp ordering solution for hotels and restaurants – fast, simple, and reliable.