Food Ordering Apps vs. WhatsApp: What’s Better for Restaurants?

Many restaurants use food ordering apps to get online orders. While these apps can help take orders, they often come with high fees, long setup times, and require customers to download new apps.

The Reality of Food Ordering Apps

Customers may also face slow loading or complicated navigation, which can stop them from completing an order. App fatigue is real – people don’t want to download yet another app for a single restaurant.

The WhatsApp Alternative

OrderinWhats offers a smarter solution. Instead of asking customers to download another app, it lets them order directly through WhatsApp, an app they already use daily.

Detailed Comparison

Traditional Food Apps vs OrderinWhats

Feature	Food Ordering Apps	OrderinWhats
Customer Setup	Download app, create account, add payment, learn interface	Use existing WhatsApp (already installed)
Commission Fees	15-30% per order	Zero commission (flat subscription)
Setup Time	2-4 weeks approval + menu setup	Same day
Monthly Costs	$500-2000+ in commissions	Fixed low monthly fee
Customer Data	Owned by platform	You own customer relationships
Marketing Control	Limited (platform decides)	Full control over promotions
Customer Support	Through platform (delayed)	Direct chat with customer
Internet Requirements	High bandwidth needed	Works on slow connections
Order Completion Rate	65-75% (high abandonment)	85-95% (low abandonment)

Customer Experience

Customers can browse the menu, select items, and place their order in a simple chat. No learning, no extra apps, no hassle.

Real Cost Example

A restaurant with $20,000 monthly delivery sales:

• Third-party app (25% commission): $5,000/month = $60,000/year
• OrderinWhats: Low monthly fee = Save up to $55,000/year

That’s money that can go toward better ingredients, staff bonuses, or business growth!

What About Discovery?

One argument for food apps is customer discovery. However:

• Most app orders come from existing customers, not new discovery
• WhatsApp can be promoted through social media, Google, and in-store
• Direct ordering builds stronger customer loyalty
• Word-of-mouth is more powerful than app listings

“For restaurants, using OrderinWhats helps turn these WhatsApp messages into clear, organized food orders.”

For Restaurant Owners

OrderinWhats organizes all orders in one place, sends instant notifications to the kitchen, and makes sure nothing gets missed. Compared to traditional food ordering apps, OrderinWhats is:

⚡ Faster

Setup in hours, not weeks. Start taking orders immediately.

💡 Simpler

Familiar chat interface. No training needed for customers or staff.

💰 More Cost-Effective

Save thousands in commission fees. Predictable flat-rate pricing.

🎯 Better for Restaurants

Own your customer data, relationships, and marketing.

The Smart Choice

Food ordering apps have their place, but for restaurants looking to maximize profits and customer relationships, WhatsApp ordering through OrderinWhats is the smarter, more sustainable choice.